Water and sewer service is provided to all addresses within the town and is billed monthly.

Please contact the Town Office to begin or end service, update account info, request final readings, or with any other questions.

Water/Sewer Bill Payments

Water/sewer payments may be made using the following options:

Checks, Money Orders, Cash ∗∗∗ COVID-19 NOTICE: CASH PAYMENTS – EXACT CHANGE ONLY AT THIS TIME ∗∗∗

● accepted in the office or by mail (cash payments by mail are accepted but not recommended)

Visa, MasterCard, American Express, Discover credit card logos

● accepted in the office, by telephone, or in the online payment portal

● a service fee of 2.65% or $3.00 minimum will be charged by the processing company for card payments

Electronic Bank (ACH) Payments

● accepted in the online payment portal or,

● sign up for Auto-Pay billing service to have your bill total automatically withdrawn from your bank account every month. Complete the Auto-Pay Form and return to the Town Office to enroll


Payments by Phone: Call the Town Office at 410-827-7646 Mon – Fri, 8:30am – 4:00pm

Payments by Mail: Town of Queenstown, PO Box 4, Queenstown, MD 21658 (reference account number with payment)

Payments in Office: Queenstown Town Office, 7013 Main St., Queenstown, MD 21658

Payments via Online Payment Portal: Click the payment button below

NOTICE TO TENANTS: If you are billed through your landlord and do not receive a bill directly from the Town you MUST contact the Town Office to receive a unique Customer ID number prior to signing up for the online payment portal.

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